Privacy policy

PRIVACY POLICY

Hoy Haus

Last updated: December 21, 2025

Hoy Haus (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you visit our site, create an account, place an order, sign up for emails, or contact us, we may collect personal information including:

Name
Email address
Billing and shipping address
Payment information (processed securely by third-party providers)
Phone number (if provided)

We do not store full credit card details.

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP address
Browser type and device information
Pages visited and time spent on pages
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver digital products
Communicate with you about your order
Provide customer support
Send emails and updates (you may unsubscribe at any time)
Improve our website and offerings
Prevent fraud and enhance security

3. Email Marketing

If you choose to subscribe to our email list, we may send you:

Newsletters
Product updates
Promotions
Free resources

You can unsubscribe at any time by clicking the link at the bottom of our emails.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and understand how visitors interact with our site.

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

Shopify (our ecommerce platform)
Payment processors (e.g., Stripe, PayPal)
Email marketing providers
Analytics services (e.g., Google Analytics)

These third parties are required to keep your information confidential.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

By using our site, you acknowledge that you provide information at your own risk.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Hoy Haus does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.